FAQ

What types of outerwear do you offer?

TrendCape specializes in a curated selection of stylish outerwear, including luxurious faux fur coats and trendy trench coats. Our collection is designed to provide both comfort and elegance, ensuring that each piece enhances your wardrobe.

How do I choose the right size for my outerwear?

To select the appropriate size, we recommend consulting our size guide available on the product pages. This guide provides detailed measurements to help you find the best fit based on your body dimensions.

What materials are used in your outerwear products?

Our outerwear is crafted from high-quality materials, including premium faux fur and durable fabrics for trench coats. These materials are chosen for their comfort, longevity, and ability to maintain a sophisticated appearance.

How should I care for my outerwear?

To ensure the longevity of your outerwear, we recommend following the care instructions provided on the product label. Generally, faux fur should be spot cleaned, while trench coats may require dry cleaning to maintain their structure and appearance.

Do you offer international shipping?

Yes, TrendCape provides international shipping options. Shipping costs and delivery times may vary based on the destination. Please refer to our shipping policy for more detailed information.

What is your return policy?

We have a customer-friendly return policy that allows for returns within a specified period after purchase. Items must be in their original condition and packaging. For more details, please review our return policy on the website.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. This allows you to monitor the status of your shipment until it arrives at your designated address.

Do you have a customer support team?

Yes, our customer support team is available to assist you with any inquiries or concerns. You can reach out to us through our contact page, and we will respond promptly to your questions.